General & Account Information
Mackenzie Investments values your time and strives to deliver the best possible client experience. We are leveraging conversational IVR (Interactive Voice Response) to make interactions more intuitive and quicker. When you phone in, simply state your inquiry in your own words, and the system will get you to the right representative.
You can say things like:
- “I have questions about deferred sales charges.”
- “Tell me more about registered disability savings plans.”
Hours of operation: English
Monday to Friday 8:30 am to 6 pm (ET)
Hours of operation: French
Monday to Friday 8:30 am to 6 pm (ET)
Email: service@mackenzieinvestments.com
Fax: 1-866-766-6623